Last updated: 02.02.26

 

By using this website and placing an order, you agree to the following terms.

 

1. Products and Pricing

We aim to ensure that product descriptions, availability, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct inaccuracies or cancel orders affected by such errors.

 

2. Orders

Once an order is placed, you will receive an order confirmation email. A purchase agreement is considered valid once confirmation has been issued.

 

We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors or supply issues.

 

3. Payment

Payments are securely processed through approved payment providers available at checkout, including card payments and Vipps where available.

 

4. Delivery and Risk

Responsibility for the product transfers to the customer upon delivery.

 

5. Product Use and Safety

Customers are responsible for using products safely and according to instructions. NoéllaHair is not liable for damage or injury resulting from misuse.

 

Wireless hair styling products contain rechargeable batteries and should be used responsibly and kept away from water or extreme heat.

 

6. Right of Withdrawal

Customers have the right to withdraw from their purchase within 14 days from the date the product is received. To exercise this right, the customer must notify us in writing before the withdrawal period expires.

 

7. Returns

Returned items must be in good condition. The customer is responsible for return shipping costs unless the item is defective or incorrect. Returns must be approved before being sent.

 

8. Complaints

If a product is defective or incorrect, customers must contact us within 14 days of receiving the product. We will assess the issue and offer replacement or refund where applicable.

 

Send us a requests on mail: Support@NoellaHair.com